Effective Date: 19-01-2025
Jovan Cleaning Services LLC ("we," "our," or "us") is committed to protecting the privacy of our customers ("you" or "your"). This Privacy Policy explains how we collect, use, and protect your information when you use our services, including booking services through our website.
We may collect the following information when you interact with our website or services:
Personal Information:
Name
Phone number
Email address
Residential or service address
Payment Information:
Payments are processed securely through Stripe. We do not store or have access to your full payment details. For more information, please refer to Stripe’s Privacy Policy.
Authentication Information:
If you sign up or log in using our website, we use Google Firebase Authentication to securely manage your account credentials.
We use the information collected for the following purposes:
To provide and manage our cleaning services.
To communicate with you regarding bookings, inquiries, and updates.
To process payments securely through Stripe.
To improve and personalize your experience on our website.
We do not sell, rent, or share your personal information with third parties, except as necessary to provide our services or comply with legal obligations. Examples include:
Sharing your address with our cleaning staff to deliver the service.
Using Google Firebase for secure user authentication.
Processing payments through Stripe.
We prioritize the security of your personal information. Measures include:
Encrypting sensitive data during transmission using Secure Socket Layer (SSL) technology.
Relying on trusted third-party providers like Stripe and Google Firebase, which implement robust security measures.
Limiting access to your personal information to authorized personnel only.
You have the right to:
Access, update, or delete your personal information.
Opt-out of receiving marketing communications.
Request details about how your data is processed.
To exercise your rights, please contact us at info@jovancleaningservices.ae
Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: info@jovancleaningservices.ae
Phone: +971 504 963 001
Address: Jovan Cleaning Services L.L.C, Iris Bay Tower, Al Abraj Street, Business Bay, Dubai, U.A.E